About your privacy
We are committed to safeguarding the privacy of our website visitors whilst providing a high quality service. If you have any questions concerning your personal information or regarding our practices, please contact info@librariesrising.org.uk
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we will respond within one calendar month.
To make a data protection rights request, please contact us.
Feedback and complaints
We welcome feedback or complaints about our use of data about you. If you have any concerns about our use of your personal data, please contact us:
Post Central Library, Snow Hill, Wolverhampton, WV1 3AX, GB
Telephone 01902 539199
Email info@librariesrising.org.uk
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Collection of personal data
Our primary goal in collecting personal data is to provide you with a smooth and efficient experience while using our services. This allows us to provide services and features that most likely meet your needs. When you use this website to register to receive additional information from us, we ask you for contact information such as your name, email address and the organisation you work for.
Anonymous data collected through this website
We use web analytics software tools (Google Analytics) to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system. The information obtained in this way is not tied to personally identifiable information and is only used in aggregate form to help us to monitor usage of our website and improve the service provided. It cannot be used to identify you personally.
Cookies
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorised as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
Necessary (Always Active)
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
Newsletters, surveys and forums
From time to time, our website may request information from you via newsletter sign ups, surveys and forums. Participation in these is completely voluntary and you therefore have a choice whether or not to disclose this information. We will not disclose this information to any third parties, without your explicit and prior consent.
Use of personal data
We process your personal data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for personal data, we tell you the purposes for which we will process that data. Some of these purposes include:
Processing any requests that you make
To summarise website usage behaviour. This is not based on individual behaviour, but is generic
Disclosure of your personal data
We do not share, sell or distribute your personal data with unrelated third parties, except under the following limited circumstances:
Personal data may be stored or processed by third parties who act for or on behalf of Libraries Rising. For example:
- Event ticketing systems
- Survey collection
- Newsletter systems
- Financial systems and support
The information you provide will be stored and processed inside European Economic Area.
We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.
Data integrity and security
We keep your personal data only for as long as reasonably necessary for the purposes for which it was collected, or to comply with any applicable legal or ethical reporting or document retention requirements. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.
The employees who have access to personal data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Data access and corrections
We will disclose to you the personal data we hold about you upon receipt of your written request, email info@librariesrising.org.uk for details. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.
External Web Services
We may use an external web service (YouTube) on the website to display video content within our web pages. This is not the only service we might use in the future, when embedding content, but this is the most common. We cannot prevent this site from collecting information on your usage of this embedded content. If you are not logged in to this external service, then they will not know who you are, but are likely to gather anonymous usage information, for example number of plays.
Links to other websites
This Privacy Policy applies only to www.librariesrising.org.uk. This website contains links to websites that are not operated by Libraries Rising. These links are provided for your reference and convenience only and you should note that we do not have any control over these other websites. We cannot, therefore, be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement posted on any site you visit before using the site or providing any personal data about yourself.
Updates and changes to privacy policy
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on this website. Any such change, update or modification will be effective immediately upon posting on the site.
Governing law
This Privacy Policy forms part of our website Terms and Conditions and as such shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute aLibraries Rising out of your use of this website to the exclusive jurisdiction of the courts of England and Wales.